RAISED AROUND BUSINESS.
TRAINED IN SYSTEMS.
BUILT FOR CREATIVE CHAOS.
SHATTERED GLASS
STUDIOS
I’m Steve Gonzalez, founder of Shattered Glass Studios. I help organizations turn scattered ideas, disconnected tools, messy operations, and inconsistent marketing into systems people can actually use.
FRACTIONAL CREATIVE TECHNOLOGY & GROWTH PARTNER
Show me the pieces. I’ll help you find the system.
BUSINESS WAS THE FIRST SYSTEM I LEARNED.
Before I had the vocabulary for funnels, operations, or customer experience, I understood inventory, service, long hours, money, and the constant pressure to solve the next problem.
THE OPERATOR’S LENS
Good design is not decoration. It is a clearer way for people, information, and money to move.
01
ENTREPRENEURIAL ROOTS
The customers, inventory, money, service, and adaptation that keep a real business moving.
02
MILITARY-COLLEGE STRUCTURE
A technical foundation in systems, risk, accountability, and information flow.
03
CREATIVE PRODUCTION
Cameras, editing, live media, events, and the discipline of turning ideas into something people can experience.
04
TECHNOLOGY AND GROWTH
Websites, Wix Studio, CRM, content pipelines, AI workflows, and the operational layer behind them.
DISCIPLINE, CREATIVITY, AND TECHNOLOGY—BUILT INTO ONE PRACTICE.
The through-line is not a job title. It is learning how to lead people, understand systems, translate complexity, and finish the work.
SG
SHATTERED GLASS STUDIOS
THE PRACTICE BEHIND WHO IS STEVE.
NORWICH UNIVERSITY
Military-college training, national-champion drill, battalion instruction, and Vermont state color guard service shaped a standard for precision, preparation, and accountability.
WASHINGTON DIGITAL MEDIA
As COO, Steve worked across the operating and creative demands of a video-production company—where client expectations, production, people, and delivery have to move together.
DC MEDIA ACADEMY
As co-founder, curriculum builder, and instructor, Steve helped develop a hands-on media program that taught more than 200 creators video production and editing.
SHATTERED GLASS STUDIOS
Today, Steve brings strategy, Wix Studio web design, marketing, AI, automation, CRM, and operations together as a fractional creative technology and growth partner.
PUBLIC-SAFE CAREER SUMMARY · DETAILED CASE STUDIES LIVE ON THE WORK PAGE
SHATTERED GLASS STUDIOS
THE WORK LIVES BETWEEN IDEAS AND EXECUTION.
What looks scattered is often a system waiting to be assembled. My job is to see the relationships, choose the right structure, and help people move through it.
Shattered Glass is more than a name. It is how I see the work: useful pieces from strategy, design, technology, media, and operations can become one connected window. The goal is not complexity for its own sake. It is to let more clarity, creativity, and opportunity into the business.
THE PIECES CHANGE. THE STANDARD DOESN’T.
Build it clearly. Explain it plainly. Leave people stronger.
ONE SYSTEM. MANY DISCIPLINES.
The stained glass is a visual model for connected creative and technical work.
HOW I WORK WHEN THE PROBLEM CROSSES DISCIPLINES.
These are operating principles, not decoration. They keep the work useful, accountable, and understandable.
CREATIVE + TECHNICAL
I can work with the designer, developer, marketer, operator, and business owner without losing the thread.
OPERATOR FIRST
I do not stop at recommendations. I build, document, train, and stay close to execution.
AI SUPPORTS HUMAN INTELLIGENCE
The judgment stays human. AI should reduce friction, expand capacity, and support better decisions—not become the strategy.
TOOLS SHOULD HELP PEOPLE WIN
A system succeeds when the team understands it, trusts it, and can keep using it after launch.
PEOPLE AND ORGANIZATIONS I’VE BUILT FOR.
Selected verified relationships. Full scope and case studies live on the Work page.
DUDLEY BEAUTY COLLEGE
EDUCATION + WIX STUDIO
RJ ELECTRIC WORKS
TRADES + TRUST
FOODBIZ MENTOR
CONSULTING + CONTENT
JOY JEWELL
TALENT + SYSTEMS
DORJEE’S
HOSPITALITY + STORY
START WITH A CLARITY CALL
FIND OUT WHAT IS ACTUALLY HOLDING YOU BACK.
A focused, 60-minute working session. Bring the messy version. Leave with a clear priority and a practical next move.
YOUR FIRST STEP
$250 for 60 minutes.
Applied to an approved build when you move forward within 14 days.
CLARITY BEFORE COMMITMENT.
01
Identify the main problem worth solving.
02
Choose one priority outcome for the business.
03
Leave with three immediate next actions.
04
Get an honest recommendation on what to do next.
Written priorities included. Available in English or Spanish.
Implementation is a separate decision. No obligation to continue.
08 / START
BRING ME THE MESSY VERSION.
Tell me what you’re building, where it’s stuck, and what you want next. I’ll tell you straight whether I can help and what the first step is.
BEST FIT