Marketing Strategy
AI Systems
Operations
CREATIVE TECHNICAL CONSULTING
AI SYSTEMS
FRACTIONAL CMO
Turn Creative
Chaos Into Systems
That Actually Work
You have ideas, talent, tools, and ambition. But if your marketing, operations, website, and AI are not connected, growth starts to feel heavy. I build the system that ties it all together.
For business owners tired of guessing, duct-taping tools together, and doing everything manually.
12+
Industries Served
Wix
Legend Partner
DC
Based. Nationally Active.
SOUND FAMILIAR?
You Are Not Out of Ideas.
You Are Out of Structure.
Most business owners don't fail because they lack creativity. They stall because thecreative side and the technical side are not connected.
01
Creative Overload
Too many ideas, no system to
prioritize, package, or execute
them. Everything feels urgent.
Nothing moves forward.
02
Technology Confusion
You know AI, automation,
websites, and CRMs can help.
But you don't know what to
use or how to connect any of
it.
03
Marketing Without a
Machine
Posting, networking, creating
— but nothing is tied to a
funnel, CRM, or follow-up
system. Activity without
results.
04
Operations in Your Head
Your business depends too
much on memory, scattered
notes, and manual follow-
through. You are the
bottleneck.
FOUNDER
Shattered Glass Studios
Creative Technical Consulting
WHAT I ACTUALLY DO
I Translate
Vision Into Systems
My work sits between creativity, technology, marketing, and operations. I help you take what's in your head and turn it into websites, workflows, content systems, automations, CRMs, and business processes your team can actually use.
A website that actually converts
A CRM that works the way you think
AI workflows built for your real use cases
Marketing tied to a funnel, not just content
Documented operations your team can follow
Systems that grow with you instead of breaking
WHAT I HELP YOU BUILD
Three Ways
I Work With You
Not theory. Not templates. Real systems
built around how your business actually
works.
01 — OPERATIONS
Fractional Operations
For businesses that need structure,
documentation, and better execution.
Business process audits
SOPs and documentation
Google Workspace organization
Project management systems
CRM pipeline structure
Team workflows and communication
Calendar and operational cleanup
02 — MARKETING
Fractional Marketing
For businesses that need clearer messaging and a real path from attention to leads.
Marketing strategy and offer positioning
Website direction and landing pages
SEO and Google Business Profile
Content planning and social systems
Email and text follow-up
Campaign planning
Funnel and lead capture design
03 — AI SYSTEMS
AI Business Systems
For businesses that want to use AI practically instead of chasing random tools.
AI workflow design and prompt systems
Content repurposing automation
CRM automation and lead follow-up
Meeting transcript workflows
Chatbots and AI reporting
AI team training
Zapier, HubSpot, Wix integrations
REVENUE LAYER
Rain — Clients & Cash Flow
Leads, sales, follow-up, repeat business, referrals, predictable revenue
VISIBILITY LAYER
Leaves — Content
Posts, videos, blogs, emails, clips, stories, and educational material
DISTRIBUTION LAYER
Branches — Marketing Channels
Social, Google, LinkedIn, email, video, events, ads, partnerships
CONVERSION LAYER
Trunk — Website & Funnel
Website, landing pages, forms, booking links, offers, lead capture
FOUNDATION LAYER
Roots — Operations
Documentation, calendar, workflows, team roles, CRM, files, internal structure
HOW WE WORK TOGETHER
From Chaos to Clarity
A clear process. Predictable outcomes. No more guessing
what happens next.
Discover
We map your business, tools,
team, and goals. No judgment, just clarity.
Diagnose
We identify what's disconnected,
unclear, or slowing you down.
Design
We map the right system: offers,
workflows, AI tools, CRM, content.
Build
We create assets, workflows,
pages, automations, forms, and documentation.
Optimize
We refine, train, and improve so
the system keeps working as you grow.
SOCIAL PROOF
What People Say
After Working Together
"Steve doesn't just explain ideas — he connects them. Everything finally made sense. We had the tools. We just needed someone to show us the system."
Frankie B.
Business Owner
"We stopped duct-taping tools together and
started building real systems. The clarity we
got from working with Steve was worth every
dollar."
Jesse N.
Founder
"Clarity, structure, and execution. That's what
changed everything. We weren't missing
talent — we were missing a system."
Jamie L.
Creative Director
BUILT WITH CREATORS, BUSINESSES, AND ORGANIZATIONS
WHY IT WORKS
I See What Others Miss
I come from a rare blend of creative production, technical systems, marketing strategy, and operations. I've worked behind cameras, inside CRMs, inside live events, and inside messy operations where everything needed to be figured out fast.
Creative + Technical
I speak both languages. I can sit with your designer and your developer in the same room.
Systems Thinker, Not Template Seller
I build around how your business actually works, not a playbook built for someone else.
Operator First
I don't just advise. I build, document, train, and execute alongside you.
.png)
READY TO BUILD?
Ready to Build the System
Behind Your Business?
Don't start by asking what tool you need. Start by telling me what you're
trying to build, what feels broken, and where you're losing time, leads, or
clarity.
I review every inquiry personally
No pressure, no pitch deck
Clear next step before we talk
Works with any budget or stage
Fill Out the Inquiry Form
BUSINESS NAME
Company
FIRST NAME
Your name
PHONE
(202) 000-0000
I NEED HELP WITH
Select a focus area...
WHAT ARE YOU TRYING TO BUILD?
TIMELINE
When to start...
BUDGET RANGE
Select range...